PPI Basics – Where Do I Even Start?

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Payment Protection Insurance can be a tricky thing to figure out.  So what do you do if you don’t have any idea where to start?  What do you do if when can’t even remember WHO you took credit cards out from or WHERE you took a loan out from?

You don’t need to be embarrassed, it’s a lot more common than you think.  If you are one of the many who are owed money from a PPI complaint and don’t know where to start, then you’re in the right place.

PPI Basics

Start At The Beginning

Lucky for you, there is a governing body that remembers your debt.

Check in with one of the major credit bureaus such as Experian or Equifax.  These credit bureaus will be able to produce your credit report for you.

All of your debts will be listed here for you to see.  Even if you are already done with them, you will still be able to see them from the past several years.

This is a good starting point as you will be able to see where you took out credit cards and what possible lenders you dealt with, these ppi claims advisers’ can help you @ ppi claims calculator 247.

There are two great things that come about from requesting your credit report.

The first is this, it will give you an idea of all of your past debts.  While this may not be exciting or fun to look at, what you will be able to get from it is who you may be able to file a PPI complaint with.

The second is this – it may jar your memory.  If it’s been a while since you looked at your credit report or thought about your past debt, then perhaps taking a look at a document such as this will help you to remember who you may have taken a PPI policy out with.

Now that you know WHO you may be able to file a complaint against, it’s time to find out if there is a claim to be made.

Start With Your Documents

If you are one of those individuals that likes to file all of your paperwork from policies, loans, bills, etc. then it’s time for you to dig into that filing cabinet.

Hey, at the very least at least you now know exactly what you are looking for.

Armed with your credit report, search for the specific agreement and terms on the paperwork for each credit card or loan.

Unless you threw this out or shredded the papers, then you should have some kind of hardcopy available.  Once you can get your hands on this what you’ll need to do is read through it (like you should have in the first place).

If you read carefully then you should be able to determine whether or not you signed up for a PPI policy on that debt.  Whether it was explained to you in detail or quickly glossed over now is not the time to get upset about it.

In fact, you should feel a bit excited if you were someone who was sold one of these policies without your knowledge.


If you were, then you just may have a claim coming your way, so don’t be too upset about it.

So what if you didn’t hold on to the papers?  Not to worry, we’ll just go right to the source.

Contact The Lender

If you do not have a copy of the terms and agreement of the debt, then just go directly to the source – the actual lender.

If the debt is still open, then getting this information should not be that big of a problem.  According to the Consumer Credit Act, it’s your legal right to be able to see these papers.

If the debt is older and closed, then it may be a little harder to get a hold of this paperwork, but it isn’t impossible.

One thing that you must keep in mind is if you filled out these forms online, and did an electronic confirmation of your identity, essentially your digital signature, then your claim may be difficult to make.

You see when these agreements are done online, then the agreements and terms are usually listed there for you to see, plain as day.

The problem is that they may have been so long that you more than likely glossed over them quickly.  Herein lies the problem; the responsibility is on your end to have read through it line by line to see exactly what you were getting yourself into.

Either You Do Or You Don’t

At this point you should be able to tell if you had a PPI policy or not.  If you did, then great!  You can now move forward in the claims process.

However, what if the lender tells you that you didn’t have a PPI policy, but something inside you tells you that you did.  Or what if they were dismissive with you and said that you don’t have a PPI claim?

What do you do?

All is not lost.  If the lender offered PPI policies, then there had to have been a company or someone underwriting the policy to see if you or others were eligible.

If you know that you signed up and were approved for a policy, then dig a little deeper by asking who the company was that underwrites the policies.

Go directly to the source and inquire about yours.  They can check and tell you if you indeed were granted a PPI policy.

Closing Thoughts

It can get rather confusing when it comes to your PPI claim.  Going back and thinking about past debts and looking for paperwork that you signed off on is not something you probably want to do.

However, you must keep in mind that there may be money that is owed to you, and the clock is ticking on how long you have to make a claim.

The best thing to do when you aren’t sure what to do is to just get started.  If you can’t even remember who you had the debt with, then start off with your credit report and go from there.


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